'Ribbon End' Error on Citizen CL S700 Printer

The 'Ribbon End' error on this model printer may be caused by a pinched timing sensor wire in the Left Ribbon Frame Assembly.

Check the obvious, first.  Be sure the ribbon cores are securely on the ribbon spindles and they do not slip as the ribbon comes off the ribbon supply.  Be sure the ribbon take up tension and ribbon supply tension are set for the appropriate settings.  If the error continues, the problem is most likely in the ribbon timing.  It will need to be sent in for repair.

These printers do not directly detect the presence of the ribbon.  As the ribbon winds off of the ribbon supply, the motion of the ribbon supply is detected by a timing sensor.  If the ribbon supply does not spin at the expected rate, the printer will elicit a 'Ribbon End' error.

Citizen Printer Service Programs

Since 2000, Thunderbird Technical Services has provided on-site barcode printer repair services, service plans and maintenance programs in these, and in the surrounding areas of Cincinnati-Northern Kentucky, Dayton - Springfield, Vevay, Indiana, Madison, IN, Columbus, OH, Southeastern Ohio, Maysville, and Eastern Kentucky, Lexington, and Louisville.

We also offer depot repair service programs. Send in your printer for diagnosis and repair, preventative maintenance check-up, inspection, update, or refurbishment. We'll provide you with a quote within 48 hrs. after receiving your equipment. Our scheduled maintenance programs have proven to be instrumental in eliminating downtime.

Stay Current With Your Citizen Printer

Go to our parent site at www.thunderbirdservice.com and subscribe to our newsletter and view our free Barcode Printer Troubleshooting Guide as a quick reference for common problems associated with Zebra and other barcode printers. It is viewable in Adobe Format and can be searched by symptom. We'll send you service reminders and keep you informed of care tips and issues unique to your printer. Join us on Facebook, follow us on Twitter, or subscribe to our feeds and stay updated as we post news, tips, and updates about Citizen printers and the services we provide.

Contact Information

Telephone: 513-659-1067
Fax: 781-459-6570
Mailing Address: PO Box 23, Batavia, OH 45103-0023
Service E-mail: repair@thunderbirdservice.com

EasyLabel - Cannot Find Graphics, Database, Paragraph

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If EasyLabel will not load fixed graphics, find database object, or text files, be sure that the path of the object is correct in the format.  If EasyLabel still cannot find objects when the label format is loading be sure the default search path (in program settings) is set to 'NO'.  EasyLabel sets the default search path as the installed folder upon installation.

Thunderbird Technical Services experience is not only in barcode printer repair, but spans operating systems, network connectivity, data collection, and barcode software. So you can be sure your service call will be completed with your specific environment in mind.

Thunderbird Technical Services provides on-site barcode printer repair services, service plans and maintenance programs in these, and in the surrounding areas of Cincinnati-Northern Kentucky, Dayton - Springfield, Vevay, Indiana, Madison, IN, Columbus, OH, Southeastern Ohio, Maysville, and Eastern Kentucky, Lexington, and Louisville. We also offer depot repair service programs and remedial services. 

Contact Information

Telephone: 513-659-1067
Fax: 781-459-6570
Mailing Address: PO Box 23, Batavia, OH 45103-0023
Service E-mail: repair@thunderbirdservice.com

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Datamax Printer Repair Services / Maintenance

Datamax Printer Repair

Call Thunderbird Technical Services for your Datamax printer repair. We are factory trained in the following:

• Datamax H-Class Printers (H-4212, H-4310, H-4408, H-4606, H-6210, H-6308, H-4212X, H-4310X, H-4606X, H-6212X, H-6310X, H-8308X)
• Datamax M-Class Printers (M-4206, M-4210, M-4308)
• Datamax I-Class Printers (I-4206, I-4208, I-4212, I-4308, I-4406, I-4604)
• Datamax W-Class Printers (W-6208, W-6308)
• Prodigy-Allegro Series Printers (Prodigy, Prodigy Plus, Prodigy MAX, Allegro, Allegro 2

Our brand of service is a model for the industry. Most of our customers have not experienced significant downtime in years. We have the expertise, the parts and experience to provide professional barcode printer repairs timely, effectively, and affordably. Even if Datamax has declared your printer model to be unsupported, our services can get you back up and running, in most instances.


Datamax Printer Service Programs

Since 2001, Thunderbird Technical Services has provided on-site barcode printer repair services and maintenace programs in these, and in the surrounding areas of Cincinnati-Northern Kentucky, Dayton - Springfield, Vevay, Indiana, Indianapolis, Madison, IN, Columbus, OH, Southeastern Ohio, Maysville, and Eastern Kentucky, Lexington, and Louisville.

You can also send in your Datamax printer into our shop for inspection or repair. We'll repair or update your printer good as new and we'll waive the diagnostic fee with a repair.

Thunderbird Technical Services Repairs TSC Printers

Thunderbird Technical Services announced today it will provide repair services for TSC (Taiwan Semi-Conductor) Printers.  These printers are as robust as the Zebra Performance Printers.  Their flexibilty, durability and cost will make them a competitive contender in the Thermal Barcode Printer market in the near future.  We are impressed with their design.

Since 2000, Thunderbird Technical Services has provided on-site barcode
printer repair services and maintenance in these, and in the surrounding areas of
Cincinnati-Northern Kentucky, Dayton - Springfield, Vevay, Indiana, Madison,
Indianapolis, IN, Columbus, OH, Southeastern Ohio, Maysville, and Eastern Kentucky,
Lexington, and Louisville. Ask us about our Zebra printer service and and Zebra printer maintenance programs.

Depot repair services are also available.  Printers can be sent in for troubleshooting, updates, or repair.  Diagnostic fees are waived if the customer approves the service quote and decides to have the printer repair completed.

Zebra Printers at Competitive Prices

Zebra xi4 Series High-Performance Printers - Overview

Zebra's High Performance xi4 printers are the next generation of a proven platform of barcode label printers. They are clearly the most versatile of any thermal barcode printer. The xi series of barcode printers are built to last and have proven themselves in the most demanding and harshest environments. The enhancements made over the previous (xiIIIPlus) series are:


Larger multilingual LCD screen
LCD content customizable to user needs
Flexible connectivity. USB, RS232 and simultaneous parallel/Ethernet with internal Ethernet are standard.
E-mail alert capability with advanced ribbon low and media low warnings
Intelligent printhead system
Call Thunderbird Technical Services to purchase Zebra Printers. We know thermal transfer label printers and we are a factory trained. Buy your printers from a company that knows how to install, use, and service them.

Zebra 110xi4

The 110Xi4 printer has a 4.0" (102 mm) print width. It can be purchased with 203, 300, or 600 dpi (8, 12, or 23.5 dots per mm) print resolution. It can print up to 14" per second (203 dpi resolution). This model is RFID Ready.

Base Configuration No. 112-801-00000 - 203 dpi, RS-232 Serial, Parallel, USB 2.0, Internal ZebraNet 10/100 Print Server, North American Edition 120 VAC cord, 16MB SDRAM w/ZPL & XML, Clear Media Side Door & Media Hanger. 

Available upgrades:

Resolution - 300, 600 dpi printhead
Communication - Applicator Interface Port, Wireless, Wireless Plus, IPV6 Print Server
Media Handling - Cutter and Catch Tray, Rewind and Peel
Memory - 64MB Linear Flash w/ZPL and XML, 16MB SDRAM w/Print Element Out Detection, 64MB Linear Flash w/ZPL and XML w/Print Element Out Detection
Clear Bi-Fold Media Side Door
RFID Encoding Installed, Rotary 3" Media Spindle


Zebra 140xi4

The 140Xi4 has a 5.04" (128 mm) print width. It has a 203 dpi (8 dots per mm) print resolution. It will print up to 14" (356 mm) per second. Printhead element out detection is standard on this model.

Base Configuration No. 140-801-00000 - 203 dpi, RS-232 Serial, Parallel, USB 2.0, Internal ZebraNet 10/100 Print Server, North American Edition 120 VAC cord, 16MB SDRAM w/ZPL & XML, Clear Media Side Door & Media Hanger. 

Available upgrades:

Communication - Applicator Interface Port, Wireless, Wireless Plus, IPV6 Print Server
Media Handling - Cutter and Catch Tray, Rewind and Peel
Memory - 64MB Linear Flash w/ZPL and XML
Clear Bi-Fold Media Side Door, Rotary 3" Media Spindle


Zebra 170xi4

The 170Xi4 has a 6.6" (168 mm) print width. It can be purchased with 203 or 300 dpi (8 or 12 dots per mm) print resolution. It can print up to 12" per second (203 dpi resolution). Printhead element out detection is standard on this model.


Base Configuration No. 170-801-00000 - 300 dpi, RS-232 Serial, Parallel, USB 2.0, Internal ZebraNet 10/100 Print Server, North American Edition 120 VAC cord, 16MB SDRAM w/ZPL & XML, Clear Media Side Door & Media Hanger. 

Available upgrades:

Resolution - 203 dpi printhead
Communication - Applicator Interface Port, Wireless, Wireless Plus, IPV6 Print Server
Media Handling - Cutter and Catch Tray, Rewind and Peel
Memory - 64MB Linear Flash w/ZPL and XML
Clear Bi-Fold Media Side Door, Rotary 3" Media Spindle


Zebra 220xi4

The 220xi4 has an 8.5" (216 mm) print width. It can be purchased with 203 or 300 dpi (8 or 12 dots per mm) print resolution. It can print up to 10" per second (203 dpi resolution. Printhead element out detection is standard on this model.

Base Configuration No. 220-801-00000 - 203 dpi, RS-232 Serial, Parallel, USB 2.0, Internal ZebraNet 10/100 Print Server, North American Edition 120 VAC cord, 16MB SDRAM w/ZPL & XML, Clear Media Side Door & Media Hanger.


Available upgrades:

Resolution - 300 dpi printhead
Communication - Applicator Interface Port, Wireless, Wireless Plus, IPV6 Print Server
Media Handling - Cutter and Catch Tray, Rewind and Peel
Memory - 64MB Linear Flash w/ZPL and XML
Clear Bi-Fold Media Side Door, Rotary 3" Media Spindle

Call Thunderbird for Pricing!!

Telephone: 513-659-1067
Fax: 781-459-6570
Mailing Address: PO Box 23, Batavia, OH 45103-0023
E-mail: repair@thunderbirdservice.com

 

Sato Printer Repair

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Sato Printer Repair

Call Thunderbird Technical Services for your Sato printer repair. We are factory trained in the following:

• Sato Pro Series (M84Pro, M8400, M8400RVe)
• Sato e Series (GL4e,GTe, CL408e, CL412e, CL608e, CL612e, LM408e, M5900RVe)
• Sato S Series (8485se, 8490se, 8465se, 8460se, 8459se, S84, LT408)

Our brand of service is unmatched in the industry. Most of our customers have not experienced significant downtime in years. We have the expertise, the parts and experience to provide professional barcode printer repairs timely, effectively, and affordably. Even if Sato has declared your printer model to be unsupported, our services can get you back up and running, in most instances.

Sato Printer Service Programs

Since 2001, Thunderbird Technical Services has provided on-site barcode printer repair services in these, and in the surrounding areas of Cincinnati-Northern Kentucky, Dayton - Springfield, Vevay, IN, Madison, Indianapolis, Indiana, IN, Columbus, Southeastern Ohio, Maysville, and Eastern Kentucky, Lexington, and Louisville.
You can also send in your Sato printer into our shop for inspection or repair. We'll repair or update your printer good as new and we'll waive the diagnostic fee with a repair.
Also, call us to repair these printers:

• Zebra
• Datamax
• Printronix
• TSC 
• Intermec
• Citizen
• Printek
• CAB
• Hewlett Packard
• Okidata

Contact Information

Telephone: 513-659-1067
Fax: 781-459-6570
Mailing Address: PO Box 23, Batavia, OH 45103-0023
Service E-mail: repair@thunderbirdservice.com

Citizen Printer Repair

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Citizen Printer Repair

Call Thunderbird Technical Services for your Citizen printer repair. We are factory trained in the following:

• Citizen CLP 7001, CLP 7201, CLP 7401, CLP 6401
• Citizen CLP 7201e, CLP 7202e
• Citizen S700, S700R

Our brand of service is unmatched in the industry. Most of our customers have not experienced significant downtime in years. We have the expertise, the parts and experience to provide professional barcode printer repairs timely, effectively, and affordably. Even if Citizen has declared your printer model to be unsupported, our services can get you back up and running, in most instances.

Citizen Printer Service Programs

Since 2001, Thunderbird Technical Services has provided on-site barcode printer repair services in these, and in the surrounding areas of Cincinnati-Northern Kentucky, Dayton - Springfield, Vevay, IN, Madison, IN, Indianapolis, Indiana, Columbus, Southeastern Ohio, Maysville, and Eastern Kentucky, Lexington, and Louisville.
You can also send in your Citizen printer into our shop for inspection or repair. We'll repair or update your printer good as new and we'll waive the diagnostic fee with a repair.
Also, call us to repair these printers:

• Zebra
• TSC
• Datamax
• Printronix
• Intermec
• Sato
• Printek
• CAB
• Hewlett Packard
• Okidata

Contact Information

Telephone: 513-659-1067
Fax: 781-459-6570
Mailing Address: PO Box 23, Batavia, OH 45103-0023
Service E-mail: repair@thunderbirdservice.com