'Ribbon End' Error on Citizen CL S700 Printer

The 'Ribbon End' error on this model printer may be caused by a pinched timing sensor wire in the Left Ribbon Frame Assembly.

Check the obvious, first.  Be sure the ribbon cores are securely on the ribbon spindles and they do not slip as the ribbon comes off the ribbon supply.  Be sure the ribbon take up tension and ribbon supply tension are set for the appropriate settings.  If the error continues, the problem is most likely in the ribbon timing.  It will need to be sent in for repair.

These printers do not directly detect the presence of the ribbon.  As the ribbon winds off of the ribbon supply, the motion of the ribbon supply is detected by a timing sensor.  If the ribbon supply does not spin at the expected rate, the printer will elicit a 'Ribbon End' error.

Citizen Printer Service Programs

Since 2000, Thunderbird Technical Services has provided on-site barcode printer repair services, service plans and maintenance programs in these, and in the surrounding areas of Cincinnati-Northern Kentucky, Dayton - Springfield, Vevay, Indiana, Madison, IN, Columbus, OH, Southeastern Ohio, Maysville, and Eastern Kentucky, Lexington, and Louisville.

We also offer depot repair service programs. Send in your printer for diagnosis and repair, preventative maintenance check-up, inspection, update, or refurbishment. We'll provide you with a quote within 48 hrs. after receiving your equipment. Our scheduled maintenance programs have proven to be instrumental in eliminating downtime.

Stay Current With Your Citizen Printer

Go to our parent site at www.thunderbirdservice.com and subscribe to our newsletter and view our free Barcode Printer Troubleshooting Guide as a quick reference for common problems associated with Zebra and other barcode printers. It is viewable in Adobe Format and can be searched by symptom. We'll send you service reminders and keep you informed of care tips and issues unique to your printer. Join us on Facebook, follow us on Twitter, or subscribe to our feeds and stay updated as we post news, tips, and updates about Citizen printers and the services we provide.

Contact Information

Telephone: 513-659-1067
Fax: 781-459-6570
Mailing Address: PO Box 23, Batavia, OH 45103-0023
Service E-mail: repair@thunderbirdservice.com

EasyLabel - Cannot Find Graphics, Database, Paragraph

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If EasyLabel will not load fixed graphics, find database object, or text files, be sure that the path of the object is correct in the format.  If EasyLabel still cannot find objects when the label format is loading be sure the default search path (in program settings) is set to 'NO'.  EasyLabel sets the default search path as the installed folder upon installation.

Thunderbird Technical Services experience is not only in barcode printer repair, but spans operating systems, network connectivity, data collection, and barcode software. So you can be sure your service call will be completed with your specific environment in mind.

Thunderbird Technical Services provides on-site barcode printer repair services, service plans and maintenance programs in these, and in the surrounding areas of Cincinnati-Northern Kentucky, Dayton - Springfield, Vevay, Indiana, Madison, IN, Columbus, OH, Southeastern Ohio, Maysville, and Eastern Kentucky, Lexington, and Louisville. We also offer depot repair service programs and remedial services. 

Contact Information

Telephone: 513-659-1067
Fax: 781-459-6570
Mailing Address: PO Box 23, Batavia, OH 45103-0023
Service E-mail: repair@thunderbirdservice.com

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Datamax Printer Repair Services / Maintenance

Datamax Printer Repair

Call Thunderbird Technical Services for your Datamax printer repair. We are factory trained in the following:

• Datamax H-Class Printers (H-4212, H-4310, H-4408, H-4606, H-6210, H-6308, H-4212X, H-4310X, H-4606X, H-6212X, H-6310X, H-8308X)
• Datamax M-Class Printers (M-4206, M-4210, M-4308)
• Datamax I-Class Printers (I-4206, I-4208, I-4212, I-4308, I-4406, I-4604)
• Datamax W-Class Printers (W-6208, W-6308)
• Prodigy-Allegro Series Printers (Prodigy, Prodigy Plus, Prodigy MAX, Allegro, Allegro 2

Our brand of service is a model for the industry. Most of our customers have not experienced significant downtime in years. We have the expertise, the parts and experience to provide professional barcode printer repairs timely, effectively, and affordably. Even if Datamax has declared your printer model to be unsupported, our services can get you back up and running, in most instances.


Datamax Printer Service Programs

Since 2001, Thunderbird Technical Services has provided on-site barcode printer repair services and maintenace programs in these, and in the surrounding areas of Cincinnati-Northern Kentucky, Dayton - Springfield, Vevay, Indiana, Indianapolis, Madison, IN, Columbus, OH, Southeastern Ohio, Maysville, and Eastern Kentucky, Lexington, and Louisville.

You can also send in your Datamax printer into our shop for inspection or repair. We'll repair or update your printer good as new and we'll waive the diagnostic fee with a repair.

Thunderbird Technical Services Repairs TSC Printers

Thunderbird Technical Services announced today it will provide repair services for TSC (Taiwan Semi-Conductor) Printers.  These printers are as robust as the Zebra Performance Printers.  Their flexibilty, durability and cost will make them a competitive contender in the Thermal Barcode Printer market in the near future.  We are impressed with their design.

Since 2000, Thunderbird Technical Services has provided on-site barcode
printer repair services and maintenance in these, and in the surrounding areas of
Cincinnati-Northern Kentucky, Dayton - Springfield, Vevay, Indiana, Madison,
Indianapolis, IN, Columbus, OH, Southeastern Ohio, Maysville, and Eastern Kentucky,
Lexington, and Louisville. Ask us about our Zebra printer service and and Zebra printer maintenance programs.

Depot repair services are also available.  Printers can be sent in for troubleshooting, updates, or repair.  Diagnostic fees are waived if the customer approves the service quote and decides to have the printer repair completed.